With the right system, we believe everyone can sell better
At its best, business software gives companies information to better understand their existing and potential customers, which can then feed into sales, marketing, and customer service functions. A good Customer Relationship Management system creates a two-way interaction between customers and business by combining technology, methodology, and operational processes into a framework that continuously provides customer behavioral information.
OK, so why does your company need a CRM or other operations software? As you know, success is built around the customer experience. The more you know about your customers’ buying habits, the better you can tailor your approach to those customers as well as future customers. CRM is about driving the most customer value your company can offer.
Sales and Marketing Automation Platforms are fantastic tools that can be indispensable to your business…but only if your employees actually use them. At Pusser Digital, we are CRM Experts. We understand how to build systems that your employees will use, giving you the information you need to make informed decisions about your business.
Our consulting services include CRM, finance tools and many other apps. Consulting also includes how best to integrate CRM with third-party apps such as QuickBooks, Sage 100 ERP, and many others.
Our consulting team brings a specialized skill set to your CRM system. Enabling your business to make smart technology investments, improve practices, and save time and money if our goal. We bridge the gap between business needs and technology solutions through open collaboration with our clients.
No one knows your business better than you – so, we don’t expect to pigeonhole you and make you use CRM in a way that doesn’t make sense. Instead, our professionals sit down with you in order to really get a “lay of the land.” From that point on, we are able to give you a solid plan for moving forward – a technological roadmap to follow.
Throughout your project, the agile methodologies we employ help us adapt to you quickly as your business and technology needs evolve – all while ensuring a return on investment. We deliver best-in-class CRM customization solutions, and advice you can trust, in a number of functional areas.
Sometimes it is difficult to know where to begin when trying to set up the software you need to run your business; CRM, Finance, HR, Marketing…where do you start? We help you save time and money by giving you the advice you need to quickly and properly implement your project.
After a deep discovery process where we get to know about your business and your technology needs, we will implement the solution that delivers the platform you need to run your business.
After you are up and running our team of experts will help manage and support your organization’s platform and provide you with ongoing support and customization to make sure that your technology investment is delivering the results you need, and that your employees are productive.
Our training programs provide your team with the skills necessary to use any application. For a training package that suits your organization’s individual needs, we will work with your team to come up with a course that is tailored to your company’s specific training requirements.